Gambling should be a form of entertainment, and just one of many hobbies you have. It is important never to gamble more money than you can afford to lose, or to spend so much time gambling that it interferes with other areas of your life.
While most people are able to gamble responsibly, a small percentage of people develop a gambling problem or addiction. Fortunately, this medically recognized disease is treatable, and there is no cost for treatment in California.
The California Problem Gambling Helpline is staffed by Masters-level or above Counselors, who answer your calls directly 24/7/365. You can contact the helpline by:
Helpline counselors can provide immediate crisis intervention, and help put you directly in contact with a counselor or treatment facility to provide continuing care. Services are provided by counselors fluent in English, Spanish and Chinese, and translators and telehealth are available for more than 200 other languages and for the deaf and hard of hearing.
Our self-exclusion program allows you to request to be banned from entering the casino for either a minimum of one year, or permanently.
To request a self-exclusion, you can click on the link and download and mail/fax back the form below (instructions on how to submit the form are included.)
Fill Out Online PDF (Mail/Fax)
Print Out PDF (Mail/Fax)
Other prevention resources include:
If you are no longer gambling for entertainment and the fun has stopped, or if you are being harmed by your gambling, know that you are not alone. Over a million adults in California suffer from the same problems!
To tell if you or someone you care for may have a gambling problem, you can take a problem gambling self-assessment quiz, by clicking here.
According to the California Council on Problem Gambling, you may have a gambling problem if:
If you match one (1) or more of the above criteria, you may have a gambling problem; however, only a professional can tell for sure. Please contact:
We pledge to our employees (San Manuel has been awarded the Responsible Gaming Silver Certification for 11th Consecutive Year), guests and the community to make responsible gaming an integral part of our daily operations by:
The following organizations are available to provide treatment and counseling options for both the gambler, and those affected by the gambling of someone they care for:
CALIFORNIA COUNCIL ON PROBLEM GAMBLING
Helpline - Call: 1-800-GAMBLER 800.426.2537
Helpline - Text: ‘SUPPORT’ to 53342
Helpline - Chat: 800gambler.chat
CALIFORNIA OFFICE OF PROBLEM GAMBLING
Contact: 916.327.8611 or OPG@cdph.ca.gov
NATIONAL COUNCIL ON PROBLEM GAMBLING
GAMBLERS ANONYMOUS (support groups for gamblers)
California hotline: 855-2CALLGA 855.222.5542
GAM-ANON (support for the families of gamblers)
To request reinstatement of your gaming privileges at San Manuel Casino ("SMC"), fill out the following form and send to San Manuel Casino:
San Manuel Casino Compliance Department
P.O. Box 366
Patton, CA 92369-0366
Attn: Casino Compliance
Click here to download now.